Quarter 1, 2019
CANSO presented at the Joint ACAO/IATA/ICAO Airports & Air Navigation Charges Workshop in Rabat, Morocco in November. CANSO promoted the use of KPIs in ANSP performance improvement, as well as encouraging a more customer centric approach.
In December,CANSO participated in the Joint ACAO/ICAO ASBU Symposium for EUR/NAT and MID Regions in Marrakech, exploring performance management, the role of new technologies and procedures in supporting effective implementation, and the lessons learned from other regions.
