New CANSO report demonstrates strength of ATM performance

15 September 2020

Amsterdam, 15 September 2020 – A new report released by the Civil Air Navigation Services Organisation (CANSO) clearly shows the strength of air navigation service provider (ANSP) performance as reflected in productivity gains that extended for much of a decade.

Today CANSO published its tenth Global Air Navigation Services Performance Report. The annual report uses key performance metrics to measure the cost-efficiency and productivity of air navigation service providers (ANSP). The latest report includes data from 57 ANSPs responsible for the management of 65% of the world’s air traffic. It covers data between 2014 and 2018, 2018 being the latest year for which financial data is available, based on information submitted in 2019. The report includes data from EUROCONTROL’s ATM Cost-Effectiveness (ACE) Benchmarking Report.

The latest Global Air Navigation Services Performance Report also considers trends over the past 10 years, and the factors that have influenced performance, including traffic fluctuations, new technology, changes in human resource and legislation. In addition, the report includes case studies from JANS, PANSA, KCAA and NAV CANADA on measures taken to yield improvements in performance. For a greater understanding of the current initiatives and trends occurring across the aviation industry the report includes the safety performance perspective provided by the CANSO Safety Performance Measurement Workgroup (SPMWG).

Diána Rohácsné Galgóczi, Head of International Controlling Unit, HungaroControl and Chair of the CANSO Global Benchmarking Workgroup said: “The latest Global Air Navigation Services Performance Reportshows that ANSPs have a strong record of productivity improvement over the past decade that is largely rooted in their ability over the years to handle growing traffic volumes without a corresponding increase in costs. This is a significant achievement for the industry, during what was until recently a period of exponential growth in air travel.

Looking forward, it is clear that the drop in traffic levels this year as a result of the pandemic will challenge that record, as ANSPs do not have the ability to be elastic in their services with shrinking traffic levels. Monitoring this changing picture will be essential, and CANSO members look forward to further developing insights in partnership with ANSPs around the globe.” 

Simon Hocquard, Director General, CANSO: ”The Global Air Navigation Services Performance Report is an important tool for ANSPs to measure their performance and benchmark it against their peers. It is part of a series of benchmarking activities that CANSO undertakes to track key developments and trends in the industry, and transform ATM performance. These are the result of close collaboration between CANSO members and organisations like EUROCONTROL, and provide invaluable insight for ANSPs and customers, as well as the aviation industry and its stakeholders.

It is through partnerships such as these that we are able to learn lessons from the past and identify how to set the course for the future. I am proud of CANSO member performance and the value it has delivered, which as the data shows, is a strong and reliable service. This has been vital in managing the highs and lows of traffic demand over the past year, and will stand us in good stead for recovery.”

The Global Air Navigation Services Performance Report is produced by the CANSO Global Benchmarking Workgroup (GBWG), with the assistance of Helios.

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