Organisation Overview

Serco improves the quality and efficiency of essential services that matter to millions of people around the world. 

The work we do for national and local governments involves us in the most important areas of public service, including health, education, transport, science and defense. 

We have nearly 50 years’ experience of helping our customers achieve their goals. Many want us to improve their productivity and service quality. Others need us to support their rapid growth. Government customers face crucial issues such as economic development, congestion, security and climate change. They value the innovation and passion we bring to these challenges, and the collaborative, flexible and imaginative way we work.

Serco is the only significant nongovernment provider of air traffic services in the world. We operate on a global basis and handle about 6 million aircraft movements each year at airports in Europe, the Middle East and North America.

No. of Towers Operated:  82
No. of ACCs: 3
No. of Employees: 1 503
Total number of ATCOs: 825
Total number of operational ATCOs: 821
Membership type: Full Member
Head office:

Serco Group plc Serco House 16 Bartley Wood Business Park, Bartley Way Hook, Hampshire, RG27 9UY, United Kingdom

Country: United Kingdom
Telephone number: +44 (1256) 745 900
Fax number: +44 (1256) 744 111
Website :

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